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Reach out with feedback, concerns or suggestions for the future as we grow! We promise we will try to get back to you as soon as possible.
FAQs
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We recommend during the initial and subsequent burns of your candle to burn long enough to liquefy the entire top layer of wax, which can take a few hours. Allowing the candle to liquefy from edge-to-edge will keep the opening wide and prevent tunneling.
If you feel there is another issue affecting the performance of your candle, please contact us via the link above.
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It is recommended to trim candle wicks to 1/4" before each use. This will help prevent soot and extend the life of the candle.
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We will process and ship your order within 1-3 business days. Shipping times are 3-7 business days.
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We are very proud of our candles! All of our products are sourced from the United States, and we use 100% natural wax, fragrance oils, and wooden wicks. Our wax is a blend of coconut and soy wax, which burns extremely cleanly into the air and does not emit any harmful toxins or phthalates. As future physicians, your health is our priority!